At Ceylon Nature Ecogreen, we are committed to customer satisfaction and stand behind the quality of our eco-friendly spices. Our refund and return policy is as follows:

• Customers have 30 days from the date of purchase to return their product for a full refund or exchange.
• To initiate a refund or exchange, customers must mail the product to the address provided with a copy of the original receipt or proof of purchase.
• Refunds will be issued to the original method of payment.
• If the product is returned in damaged or used condition, we reserve the right to deny a refund or exchange.
• If 30 days have passed since the date of purchase, we are unable to offer a refund or exchange.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We strive to ensure that our customers are satisfied with their purchase and we will do our best to make the return process as smooth as possible. If you have any questions or concerns about our refund and return policy, please contact us at {customer service email or phone number}.